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Pushing the caller number into Google Analytics
When a call is made to a Delacon tracking number, the callers phone number (Caller ID) is captured and displayed in the Delacon call reports (unless the caller has chosen to hide or restrict their ...
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Integration Overview
Below overview offers guidance on which integrations work with what type of calls. Definitions of call types: Calls from Website: all calls where Delacon has captured web session information Ca...
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How to optimise IVR calls into Google Ads
Step One – Creating conversions In GA4, conversions are equivalent to a goal in previous Google Analytics versions. This can be set against the call tracking event, which will complete a conversion...
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Flagfall
A flagfall is a charge that will be applied on call connection to certain termination number types, such as Australian 1300 numbers. This charge will be applied in addition to your per minute call ...
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Number Portability (porting)
IntroductionIf you have numbers with another telephony provider, you may be able to transfer them to Delacon. This depends on the number type, the country you are in, and other factors such as your...
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Case Study - Suncorp
To see Delacon's case study with Suncorp, please click here.
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Setting up Google’s Call Details Forwarding
Introduction You can now send call attribution data from Google Ads directly to Delacon by using our call tracking solution and Google's call details forwarding - the caller does not have to click ...
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Search Ads 360 Integration for Call Only Ads
If you are looking to get started on your Search Ads 360 (SA360) integrations for Call Only Ads with Delacon, follow the steps in this guide to enable Delacon to upload your matched call tracking c...
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Bulk SMS upload
Introduction The Bulk SMS Upload feature allows you to send out SMS to your customers, either for marketing or other purposes. Limitations This feature is currently available for Australian mobil...
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SMS 360 - FAQ's
Q: What happens if we receive a reply to an SMS message after a long time say 30 days? A: As long as you still have the number active in your Delacon account the SMS will be delivered as normal Q...