FAQ
- What is an MID?
- What is a CID?
- Is Delacon's call tracking affected by parallel tracking?
- Is Delacon's call tracking affected by ITP (Intelligent Tracking Prevention)?
- Why are there multiple versions of your tracking code?
- Is there a separate code like Google Analytics that needs to be inserted on clients websites?
- Does IVR tracking or member matching come at an additional cost?
- Is there any customer matching mechanism available?
- What happens to call tracking data if there is a 404 re-direct?
- If it is a call with no audio, directed to voice mail, or wrong number dialled etc, is that still counted as a conversion in your system?
- Do we need to create log in for different clients?
- Are call extension numbers static or dynamic? Does the number need to appear on the client’s website as well?
- How do I track keywords for phone calls made from ads in the Bing advertising network?
- I want to be more selective with the traffic sources I track. How can I do this using Delacon's call tracking?
- How can I show a different phone number for different referral sources?
- Can multiple numbers be dynamically generated for multiple users?
- How does your call tracking technology attribute offline calls?
- How do I track the types of phone calls I receive if I don’t use Delacon’s IVR?
- How do I track calls from eDMs and banner ads?
- What is the Delacon quarantine process for call tracking numbers?
- What is your up time?
- Will using dynamic numbers impact the SEO performance of my website?
- Can you supply a gold call tracking number or a call tracking word number?
- How does your call tracking technology attribute offline calls?
- Do I need to change my current phone number/s or make any changes to my phone system?