Delacon
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Recent activity by Delacon Sort by recent activity-
September 2019
The following enhancements have been made to Delacon’s webhook application. Increased the timeout threshold to 30 seconds (previously 3 seconds) to allow more time for a response from the client-s...
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May 2019
Alignment of DTMF structure for Delacon IVRs and captured third party IVRs. Re-push of data to BigQuery the following day to include additional data from integrations. Upgraded email template from...
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Programmatic Turn integration
Integration in three phases, similar to Doubleclick integration: 1 - push calls, 2 - push durations, caller intent, etc if Programmatic Turn accepts such, 3 - customer-specific CRM integration and ...
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Native Integration with Microsoft Dynamics
Integrate our services natively with Microsoft Dynamics CRM
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Automated auditing
ie: double click integrations + website call tracking + call extensions + IVR mapping
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Bulk sms for remarketing
Remarketing for directories to target customers recurring services ie: car servicing
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IVR - webservice calls
Self service IVR functions
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Tableau integration
Requested by client
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Mobile app for SME's
small business SMS friendly mobile app showing reporting ie: missed calls, and other notifications
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New report in portal (number accuracy report)
"Found the report below:https://help.calltrackingmetrics.com/customer/portal/articles/1618101-accuracy-reportHow hard would it be to have something similar in the new portal?"