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API Key
Introduction Delacon's API key is used to pull call data into various third party systems, and is currently used for the following integrations. Client Reporting Integration (XML API) Provisioning...
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Google Analytics 4 (GA4) Integration Guide
Introduction GA4 is the latest version of Google Analytics which has been redesigned from the ground up to accomodate detailed analysis of the performance of your website and apps. If you are new t...
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Call Tagging
The ability to tag a call in a category requires minimal evidence (mention) during the conversation. These taggers can be configured specifically according to the requirement. The primary use of ta...
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Why has my Adwords authorisation expired?
As part of the Adwords integration, you have provided Delacon authorisation to pull data out of your Adwords account and attribute it to your Delacon calls. This data includes keywords, ad copy a...
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Mapping Delacon Custom Dimensions to Campaign Manager and Search Ads 360 Custom Variables
Introduction Within Campaign Manager and Search Ads 360, custom floodlight variables enable you to capture additional valuable information beyond just a phone call conversion that you collect with ...
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Search Ads 360 for Advertisers Token Integration
By integrating Delacon’s call tracking solution with Google Search Ads 360, you can track call data from paid online advertisements managed in Search Ads 360. When a lead makes a call from a we...
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Batch Download
If you require a CSV download of call records for a long period, or if you need to combine call records for multiple MIDs, Delacon's Batch Download feature can be used. This will send a consolidate...
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Web based CRM Data Upload
Introduction Next to Delacon's phone-call based CRM data upload, this feature enables you to also upload web based CRM data which did not lead to any phone calls via the Delacon system. This enable...
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Virtual Pageviews in Google Analytics
delaconconversion.htm and delaconofflinecalltracking.html are virtual page view URLs that are sent by Delacon's system into GA along with the standard event data, for calls with web session data (d...
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Can calls be tracked if my website has a subdomain?
If your website has a subdomain (eg support.delaconcorp.com), you will be able to track calls without any special configuration across your entire website as long as Delacon's call tracking code ha...