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Google Analytics Universal (GA3) shutdown
Google Analytics Universal (GA3) will be shutting down on July 1st 2023 for free users and on October 1st 2023 for GA360 (premium) customers. If you are currently integrated with Universal Analytic...
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Change of Ownership
If you wish to transfer an existing Delacon account or numbers to a new owner, this can be done through a Change of Ownership (CHOWN). The current owner of the account/number(s) can begin the proce...
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What is Google Campaign Manager?
Google Campaign Manager is an ad management and ad-serving platform developed by Google. It allows advertisers and agencies to manage, track, and measure their digital ad campaigns across multiple ...
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What is VoIP?
VoIP stands for Voice over Internet Protocol. It is a technology that allows you to make voice calls over the internet instead of using traditional phone lines. With VOIP, your voice is converted i...
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What is a PBX?
A PBX system, or Private Branch Exchange system, is a telecommunications network used within a business or organisation to manage incoming and outgoing phone calls. It allows multiple users to shar...
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Does Delacon offer a mobile app?
Delacon does not currently offer a mobile (iOS/Android) application for reporting purposes. Our standard reporting portal (https://pla.delaconcorp.com/siteui/login) is responsive and fully function...
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How to use Delacon Call Conversions in Facebook
Introduction This integration will allow you to see an event when someone calls your business and see the offline impact of your Facebook campaigns. This guide will go through: 1. View Delaco...
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Why am I seeing excessive busy or unanswered calls in the call reports?
When a call is received on a Delacon tracking number it will be transferred to the defined Termination Number to be answered by you or your staff. If the call cannot be connected successfully withi...
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Where can I see my invoices?
Invoices are available within the Delacon portal, and can be accessed by Master and Agency/Super users. For more information on where to download your invoices, please see our Consolidated Billing ...
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Can I hard code rolling/dynamic numbers on my website?
Delacon rolling numbers are designed to be allocated only as part of website session tracking and should never be added directly to your website. The effect of adding these numbers directly will re...