Delacon
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Is there any customer matching mechanism available?
No, however, Delacon can integrate with a CRM to track sales revenue from specific marketing campaigns, enabling you to further optimize marketing ROI based on sales revenue rather than just leads ...
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What happens to call tracking data if there is a 404 re-direct?
Delacon's solution has the ability to track the source of where the visitors came from before they ended up at the 404 page. It requires a special type of code to be inserted into the redirect proc...
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If it is a call with no audio, directed to voice mail, or wrong number dialled etc, is that still counted as a conversion in your system?
Yes
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Do we need to create log in for different clients?
Only if you want to give your clients access to see their call tracking data. You can white label our portal and give your clients their own login details. But if you don’t want to give your client...
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Are call extension numbers static or dynamic? Does the number need to appear on the client’s website as well?
The call extension number is a static number in the AdWords ad. It doesn’t need to appear on the client’s website. If you wish to track calls from the client’s website as well, then separate call t...
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How do I track keywords for phone calls made from ads in the Bing advertising network?
In order to track the keyword made from Bing ads, the destination URL will need to be any of the below parameters: keyword=(then keywords)keyword_k=(then keywords)q=(then keywords)utm_term=(then ke...
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I want to be more selective with the traffic sources I track. How can I do this using Delacon's call tracking?
We have a number of options for addition extra tracking criteria: Lpg – landing page: Only track calls from a specific landing page. Ref – referral URL: Only track calls from a specific referral U...
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How can I show a different phone number for different referral sources?
You can use our grouping CID feature which allows you to show different phone number for different referral sources: See this article for more information: https://www.delaconcorp.com/2017/04/26/n...
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Can multiple numbers be dynamically generated for multiple users?
Yes, Delacon’s call tracking technology dynamically displays a unique telephone number visible to each website user for the duration of their session. This includes displaying different telephone n...
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How does your call tracking technology attribute offline calls?
For your offline campaigns, Delacon will provide numbers for use in different offline campaigns including print, billboards, radio etc. You may choose to use different numbers for each campaign (ea...