Delacon
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CRM Sales Data Matching and Upload Tool
IntroductionThe CRM Data Upload Tool for phone-based sales allows you to upload sales data from your CRM directly into 3rd party marketing platforms.We currently support uploads to: Google Ads, G...
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My prepaid account is out of credit, what will happen when my Delacon numbers are called?
When your prepaid Delacon account is getting low on funds, automated emails will be sent advising of the need to add additional funds. Once the balance is fully used, calls will no longer be connec...
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How can I update the details of my business if they have changed?
If you need to make a change to the name of your business or if your business registration details (eg your ABN) have changed, Delacon will need to prepare the appropriate document to process the c...
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Can Delacon integrate with Pardot?
Integration with Pardot is available through our Zapier integration. You can find Pardot in the Zapier app market here and our Zapier integration instructions here.
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What are rolling (dynamic) numbers?
Introduction Depending on the volume of traffic to your website, you may need a pool of rolling call tracking numbers in order to accurately track visitors. When concurrent visitors browse yo...
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Can a particular Australian 1300/1800/13 number be obtained and added to my account?
If you require a specific number that spells a word (for example 1300DELACON) or has repeating digits, this can be purchased independently and activated with Delacon. Purchase of Smart Numbers (pre...
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Can I use a single CID for tracking 2 separate brands?
The best method for tracking the separate brands is to have two CIDs with different tracking numbers, as the calls made to each of the different numbers can be specifically attributed to the correc...
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How to integrate Call Tracking
Please refer to this linked guide that will give you step by step instructions on how to load Delacon’s call tracking code onto your website.
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Delacon Call Tracking to calculate Cost per Acquisition (CPA).
Introduction If you are looking to calculate your cost per acquisition/CPA from campaigns, Ad Groups and keywords, this guide will show the set up to be completed achieve your best results. CPA i...
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Cost per Acquisition (CPA) within Google Search Ads 360
Introduction If you are looking to calculate your cost per acquisition/CPA from campaigns, ad groups and keywords, this guide will show how to set this up within Google Search Ads 360 CPA refers ...