Delacon
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Clean-Up Multiple AdWords Call Extension Feed Item IDs
Introduction Delacon tracks AdWords Call extension Keywords based on the Unique Feed Item ID against each Delacon Call Extension number. If multiple Feed Item IDs have been created for the same Ca...
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Why can't I see keyword data?
Below checklist is to help you troubleshoot why you might not receive keywords for your Delacon phone calls in the Delacon reporting. The reporting will also contain specific labels when keywords a...
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Call Duration
The call duration, in general, depicts the length of the call. All values show the duration in seconds, eg 120 seconds equal a 2 minute call. However, you may find different values for the call du...
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Why do I see 02 7966 1700 as the caller ID?
If the caller ID is blocked by the caller, in some cases (02) 9186 4600 or 02 7966 1700 will show as the caller ID instead. This is a carrier setting and cannot be influenced by Delacon. Both are D...
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How to Maintain Delacon's Call Extension Assignment
Introduction Delacon’s AdWords (Google Ads) Call Extensions enables you to place call tracking numbers into Google’s AdWords Call Extensions. This allows calls made directly from the ad without the...
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Does Delacon offer reseller rates?
If your business is interested in white labelling Delacon's call tracking solution, reseller rates and/or volume based pricing may be available. To enquire further please contact sales@delaconcor...
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How can I export an overview of all my Delacon tracking numbers?
The method for exporting an overview of your Delacon tracking numbers differs slightly, depending on which version of our portal you are using: New Portal Classic Portal New Portal To export the d...
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What is an AID?
An AID, or Agency ID, is an account permission level that allows access to multiple MIDs. This account level is better known as a Super User, and more information can be found here.
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Can I transfer my existing numbers to a new MID?
Yes, it is possible to transfer existing numbers to another MID. This could be a transfer of numbers to an additional MID of your own or a transfer of the numbers to another Delacon customer (both ...
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Why do I see vxml4.plavxml.com loading on my website?
vxml4.plavxml.com is the URL loaded for Delacon's tracking code, which updates your site with the provided tracking number. More information on the tracking code can be found here. Related Articl...